Anyone have any updates on this? I played all day on launch with no errors and as of this morning I have been seeing this nonstop upon getting past the queue. Have tried pretty much every suggestion that i have found through google and these forums.
Community ManagerYou'll need to choose an option that lets a case get submitted. Usually, requesting help with an account does that.
Okay a Rep in the Chat told me that the multiple IDs isn't causing me to be unable to connect to servers
Do I tell them which one I should delete so the Game can detect and connect me to the servers
i have same problem with steam copy of game but when i install redsec on EA app game works and i can connect to server. And i try to launch game on my laptop on steam and it works on same network and same account.
i also contact support and they always say wait for our team to fix this problem in future.
Thanks for your help. I'm also experiencing this issue and haven't been able to find a solution. Every ticket I create through the Contact Us button redirects me to the solution page and isn't saved. How can I reach their support team via email?
Community ManagerYou'll have to use chat to talk to an advisor about this. Unfortunately, we don't have a phone line.
Is there any way to talk to a real human without going through this process?
I have not had any success with anyone reaching out to me to try and resolve this.
Community ManagerI've seen others saying having multiple EA IDs will cause this. Try opening a case with an advisor so they can go over your accounts to see if that's the case. They would need to delete one then. Cases can be opened by hitting the 'Contact Us' button at the bottom of this page.
Do I gotta tell tech support to Delete all my IDs except my EA one
Do I need to make my steam username the same as my EA username
