Forum Discussion

Seasoned Novice

22 days ago

Solved

System crash and restart after Season 3 update

Platform: PC — Steam When did this start: May 12, 2026, following the Season 3 / Update 1.3.1.0 patch. Played without any issues the day before the patch. Summary: Since the Season 3 update today...

DxDiag_BF6.txt154 KB

crashing

steam

dafarquaad
19 days ago
Hey PerkyflyNCE:

I actually tried it on the version prior to 596.49 originally, encountered the same issue, then upgraded.
what appears to have resolved my issue was restting the shader cache:
Turn off Shader cache:
Nvidia Control Panel>Manage 3D settings>Shader Cache Size:Off, Apply.
Turn it back on:
Shader Cache Size: Driver Default, apply, Or Restore

PerkyflyNCE

New Adventurer

22 days ago

Hello dafarquaad,

I’ve reviewed your DxDiag report. The key points I noted are as follows:

・ LiveKernelEvent 117 = Graphics driver stopped responding
・ LiveKernelEvent 193 = Hardware failure

While there may be more than one potential cause, these codes strongly suggest that the GPU is the direct or indirect cause. You says “Driver version: 596.49 (updated today)”— was this update installed before or after the incident? Have you tried downgrading to versions prior to 596.49?

The nature of the crashes and the PC environment differ from my setup (Windows 10 Home ESU, ASUS TUF Gaming B550-Plus), but I resolved the issue by following the steps https://forums.ea.com/discussions/battlefield-6-technical-issues-en/season-3-update-feedback-major-improvements-in-download-stability-and-speed/13400480