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DarrianCZE's avatar
DarrianCZE
Newcomer
23 hours ago

Wrongfully banned due to "Game Enhancing Software"

Hi everyone,

I have found out today that I have been permanently banned today due to using "Game Enhancing Software".

I have never used cheats in my life and I was just enjoying the game.

EA has also provided no proof or event mentioned which software they are talking about.

Ridiculous! So I buy a game for 70 USD, violate no EULA paragraph, and my access to the game is removed? That is actually illegal in the country I'm in (EU).

3 Replies

  • stalo se mi to samé dnes. Podal jsem odvolání. Mam to koupený přes steam asi týden a hraju jako amatér. Jsem dole v tabulce a nijak dobrej nejsem a dostal jsem ban. Paráda. 70 euro víš kde. Žádný externí program nemám. Jo a jinak jsem tohle nikde nenašel zatim jsme jediný s tímhle problémem a shodou okolností oba z čr.

  • Hi, today I got a message that I'm banned. I've never used external software and I play the game as an amateur. I've had it for about a week and I'm always near the bottom of the table. I don't play it much and today I got a message that I used software to improve the game. I looked and there's already a colleague who has it too. Anyone else??? Coincidentally, we're both from the Czech Republic. I don't understand the connection, but I couldn't find this problem with anyone else anywhere on the internet. I wrote to EA and filed an appeal. Is it possible to request a refund if I have it through Steam? I have 46 hours of downloads and the game 7 days old

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