BF 1 SE falsely claims an expired trial
I own Battlefield 1 Standard Edition and some of its DLCs, and yet the library claims that "the trial has expired" (PNG attached). I tried the trial version a long time ago, but finished it before t...
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Hello Sanette,
Wait for a response from the EA support team, maybe start a different case via the email option.
I already tried the email option as well. After 10 days, still no answer...
The only advice I can give you is to try starting a new case again, nobody can assist you on the forums with this specific issue.
I was hoping for an alternative contact to EA support, as the tickets via the EA App or EA Help did not accomplish much. At this point, there are nearly a hundred tickets on this issue that I created, and yet I have "no cases", and they completely ignore it. No reaction whatsoever, I still cannot play the game. I believe there used to be a live support option, which seems to be no longer available. So the only platform I managed to post this to is this forum, where no one can help me. I really thought EA could not get more ridiculous. The worst thing about this is that I cannot even get my money back, since they sold me a non-functional product, and there is no way to contact them to request a refund.
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