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louvaa11's avatar
louvaa11
Rising Newcomer
2 days ago
Solved

Black Screen issue

Hello im having an issue where i cannot load into the game and i stay on a black screen with the spinning wheel, never ending. On BF6 this doesnt happen, on BF5 it happens too, on BF1 it happens.

I have reinstalled, updated drivers, clean booted, deleted documents files, verified files, just wont work.

 

  • Well i ended up just going to the latest win version because i was on w10 22h2 for specific reasons but i tried to run the game on w11 24h2 and it works

4 Replies

  • Hey louvaa11​ 

    Try these troubleshooting steps are for EA App and Steam!

    • Try run EA App (Origin) and Battlefield 1 as administrator,
    • Try run EA App (Origin) and then run repair Battlefield 1in EA App (Origin),
    • Try run Steam and Battlefield 1 as administrator,
    • Try run Steam: Battlefield 1 - properties - installed files -veryfi integrity of game files,
    • Try run Steam: Battlefield 1 - properties - general - launch options: -dx11,
    • Try to do a manual uninstall of EA App (Origin), Click on the hardway: https://help.ea.com/en/articles/platforms/how-to-uninstall-ea-app-and-games/ 
    • Reinstalled / update GPU drivers,
    • Remove the BF1 document folder in documents, (Delete PROFSAVE_profile file in: This PC>>Documents>>Battlefield 1>>Settings? Then, reboot your PC,
    • Clean boot the pc: https://help.ea.com/en/articles/technical-issues/how-to-clean-boot-your-computer/ 
    • You can try to reinstall Battlefield 1 on EA App (Origin) or Steam,
    • Try another windows user account.
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  • louvaa11's avatar
    louvaa11
    Rising Newcomer
    21 hours ago

    as i stated i already did these. and the ones i didnt mention Battlefield 1 as administrator, repair Battlefield i also did those.

    nothing is working

  • louvaas12's avatar
    louvaas12
    Newcomer
    12 hours ago

    Well i ended up just going to the latest win version because i was on w10 22h2 for specific reasons but i tried to run the game on w11 24h2 and it works

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