Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

How do I unlink an origin account from an xbox live account?

My email that use to be assigned to my Origin account was deleted, and I need to know how to unlink the account from my Xbox 360/Xbox Account, and then link my new account (the one I am using now) with the Xbox Account.

Please reply.

78 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    yuThey stopped helping. I called multiple times for the last four days trying to get help on getting a ea account that isnt mine unlinked from my gamertag and they have now made it where i cant call for help anymore and no one helped me with my problems just told me to try something and call again .And half the time they just hung up on me

  • Anonymous's avatar
    Anonymous
    8 years ago
    Game advisors don’t do a damn thing. They just try to pass you on to another game advisor or to another department where you will go through the same process
  • Anonymous's avatar
    Anonymous
    8 years ago

    Why can’t they make it where you can choose the ea account for each game instead of hard coding into Xbox?  It’s sucks that there is no way to change it in the Xbox settings.  It seems like once an account is linked, you can’t change it.  I’ve had my Xbox for less than a year, but the ea account linked to my Xbox live account has to be several years old since we haven’t had that ISP for at least 5 years.   

    Their “Game Advisor” system is useless and a huge waste of time.  

    I have loved all the madden games but now I can’t stand to buy a $60 game and not be able to use all the features due to their flawed system of not being able to choose an account to link a game to. 

    Feeling Helpless.

  • This is not true, orgina will not make changes to your account unless you have access to your email. I haven't been able to play madden for years. EA is a terrible company 

  • This is not true they will not help you unless you have access to the email address. They essentially lock your gamer tag from using any EA sports games. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    So you havent been able to unlink your account or switch to new email ? Im currently going through the same thing 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Nope.  Everything I have found says it's impossible if you don't have access to the original email anymore (which I don't).  Honesly, I've been thinking about creating a new Xbox account and starting over since I have no control over which EA account I want linked to my xbox account.  It's like they've hijacked it and locked me out of one of my xbox settings. IMO, if I have access to the xbox live account, I should be able to switch which EA account I wanted linked with it, but it's the other way around.  

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 3 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic