i dont get the unlocks from the story

I played the whole thing twice and still dont have any multiplayer weapons or points I' contacted EA Support twice but they couldnt help me. Does anyone have any ideas how I can fix this?

bf 4

bug

technical issues

Lky_stars938

Seasoned Newcomer

6 months ago

I have completed all three endings of the Battlefield 4 campaign mode, and the EA platform also prompts that there are achievements, but the multiplayer guns and dog tags corresponding to the three endings have not been unlocked, and I can't see any progress in the campaign in the battlelog. What's going on? I need to get weapons and dog tags.

battlelog: https://battlelog.battlefield.com/bf4/soldier/Lky_stars938/stats/1007785985395/pc/