Forum Discussion
14 Replies
- Ourumov138 years agoLegend
Can´t you just return your Collector´s Edition because of this invalid code?
The Chat support isnt working for me neither. It just says:
" Thanks for Contacting EA!Hold tight, we're putting your information together and contacting an EA Advisor.Please stick with us until we confirm your case number on the page behind this window."
and nothing is happening.
There are a lot of people with this problem. Return all the Colector´s Edition isn´t a solution and/or an option.
Yep, is a very frustrating option. Never is available.
- Ourumov138 years agoLegend
@Kerverosi wrote:There are a lot of people with this problem. Return all the Colector´s Edition isn´t a solution and/or an option.
Why not? A new thread every 2 weeks isn´t that much better to me.
I redeemed my code by using that website, so my code was valid and the website worked.
I don´t see why the website shouldn´t be working anymore (I can still see my PS4-Code there).
Was your Collector´s Edition still sealed when you received it?
Maybe someone returned it after using the code.
I´m not stupid bro, I bought a brand new and sealed Collector´s Ed.
If you can see your code is because you can redeemed it. I can´t.
If I check View Previously Redeemed Codes I can read You have no redeemed codes. and if I go to Origin, the code is recognize and valid but I can´t do it from there because is for PC only.
I can´t chat with EA Support and yes, believe me, there are a lot of people with this problem.
- Ourumov138 years agoLegend
Look, I´m just trying to figure out what´s wrong.
I can understand your frustration, but you´re not the only one who is not stupid.
What´s your plan then?
Redeem your code in Origin and see what happens (nothing).
Then contact the support again to switch your 1911 to your Xbox account.
Don´t chat, better use Email or phone.
There are just 2-3 threads around here, where do you find a lot of people with this problem?
And what have they already tried to solve it?
To me it seems like a general connection/data transfer issue between XBL and EA/Origin, because there are other known problems (with mappacks for example).
Yes, I found a lot of more. Batllefield 1´s Facebook is a good place that you can find the same problem.
Here are some examples from another forum...
- Ourumov138 years agoLegend
🤔Hmmm, problems since June and even on PS4. My theory is wrong.
Are there any solutions? Is it working on PC only right now?
Nop, no solutions. And (for now) I can´t contact EA Help LIVE CHAT and explain that code wasn´t redeemed yet because Triforge web don´t recognize it.
Xbox and PC doesn´t have this problem. I don´t know why...
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