I got banned when I wasn't even in the game. WTF
I played a little yesterday morning (September 7th), then logged out. When I logged back in that evening, I saw I'd been banned, and they didn't even explain the reason, just sent me a bunch of text messages with supposed accusations. I appealed, but the system rejected it. Can anyone explain this nonsense to me? After checking the forums and confirming I'm not the only one, EA, your anti-cheat system is broken, and players were banned because of YOUR mistake. And as for the fact that you can't even explain why people were banned, you should be sued!
Guys, the solution to the broken anti-cheat problem is actually simple: don't play EA games. You file an appeal, and they just send back a canned automated response claiming you're a cheater—and that's it. I am NOT A **bleep** CHEATER; do you really think I’d waste my time here for a couple of dollars? I’m absolutely furious about how I’ve been treated, and I want justice! What an idiotic company.
Update:
I submitted a second and third appeal; in short, I was told, "We know what happened, but we won't tell you—it's a secret." I’ve read all the rules and haven't violated a single one. The only remaining possibility is that there’s something on my PC that triggered the ban—though my antivirus isn't flagging anything. What to do next? Well, obviously, just enjoy life and never have anything to do with EA and their anti-cheat again. xD