I just won a squads national championship on Heisman in College football 25 with a friend. After the game he received his two National Championship packs. I however only received the victory formation pack for ranking up and did not receive my two National Championship packs.
Community ManagerIf missing items then you can use the info in this help article to get sorted: https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/
There you'll find links to our support should you need to speak with them about this.
Darko
Yes I did that first and Christina who helped me said, “unfortunately there is no compensation for this type of issue” meaning I do not get my packs. She said best thing I could do was post about it here and then maybe if there are other player ls with similar problems they will try to fix the problem. So basically I grinded out 9 wins in squads and just got screwed with no rewards. Atleast my teammate got his and it did not screw both of us.
Community ManagerIf our live support team has advised that they cannot assist then there would be nothing that we on AHQ can do.
Darko
So how do I get the packs I have worked hard for and earned?
When you click on divisions and rewards before the national Championship game it shows the reward for winning as two national Championship packs. If that is no longer the case then it needs to be changed so people don’t think they can win something that they can’t actually get.
