Forum Discussion
5 Replies
- EA_Darko11 months ago
Community Manager
If missing items then you can use the info in this help article to get sorted: https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/
There you'll find links to our support should you need to speak with them about this.
Darko
- Diuguid21811 months agoNew Novice
Yes I did that first and Christina who helped me said, “unfortunately there is no compensation for this type of issue” meaning I do not get my packs. She said best thing I could do was post about it here and then maybe if there are other player ls with similar problems they will try to fix the problem. So basically I grinded out 9 wins in squads and just got screwed with no rewards. Atleast my teammate got his and it did not screw both of us.
- EA_Darko11 months ago
Community Manager
If our live support team has advised that they cannot assist then there would be nothing that we on AHQ can do.
Darko
- Diuguid21811 months agoNew Novice
So how do I get the packs I have worked hard for and earned?
- Diuguid21811 months agoNew Novice
When you click on divisions and rewards before the national Championship game it shows the reward for winning as two national Championship packs. If that is no longer the case then it needs to be changed so people don’t think they can win something that they can’t actually get.