I downloaded the trial from Microsoft games ultimate, which didn't have my preferred team. So I bought the physical disc for Xbox. But when I installed it, from disc, it still only gives me the same 22 teams to choose from. I've uninstalled it, deleted my profile data, no change. I've unlinked my Xbox account from my EA account, no change. I can't return it because the game isn't broken, EA's services are.
Community ManagerGenaldar On Xbox no. Those entitlements are purely based on the platform you are playing on. Are you on Game Pass Ultimate? I have that, and Madden always says you are on EA Play until I get the full game, which you did, so it should not give that message.
Still only showing those teams. Is there a way to delete that trial version from my EA account?
Community ManagerGenaldar That isn't an EA services issue. That is an issue with the account trying to log into the trial version and not the full version. Are you still showingthe trial on Xbox and not the full version?
