PS5 - pre-ordered the Deluxe College Football unable to play
I pre-ordered the Deluxe College Football And It still says I have 3 days to wait to play the game. I am on the PS5.
[Title edit - EA_Barry]
Forum Discussion
75 Replies
Platform: PS5
GamerTag: FalkorX_8741
I am having the same issue, purchased the Standard Edition on 7/4, got it refunded, and purchased the Deluxe Edition for Early Access yesterday morning, and I have EA Play as well. And it is not letting me download, still shows “2 days from launch, and if I click the “Trial EA Play” it says “Something went wrong, try again” it’s 7/16 and it still says I can’t play till 7/19… I did the refresh license and everything, nothing worked.
I’m having the same issue. I tried to order the deluxe yesterday. I think it may somehow be tied together
Me as well, I have purchased the standard and deluxe but will be canceling the standard. Still can’t access any game trail
EA_IlliumCommunity Manager
Hey @FalkorX @Stucky1822
Thanks for the information so far, we have passed this on to the game teams to investigate.
Can you try uninstalling what you have, and installing the game from here: https://store.playstation.com/en-us/product/UP0006-PPSA04184_00-COLLEGDLXEDITION
Once done can you see if you still get the time gate or if you can enter Early Access?
Thanks!
I did the same and purchase the standard edition first but have yet ask for a refund but I followed link and still nothing
- EA_IlliumHi @4aa8e9e78a73efaa, To confirm do you keep getting the message in your first screenshot, or do you see a count down time of about 3 day until you can access it?
Yes, I see that message every time I click on the game trial. I see a counter for 2d and 12 hours, something like that. In my downloads it says expected download date is today. The game is in my library but won’t download or open.
Okay, thanks for the reply, so thats the problem, there is nothing even installed, I can’t even delete, or reinstall the software, if I try to click on options or do anything, it only gives me an option of Following the game or seeing the other editions, like no download has even initiated, this is what my PS App shows. The two photos shows you what I am seeing… the SAME thing shows on my PS5. The Game shows “Pre Ordered” and that’s it. The time till game release showing is the only difference on the console.
- @EA_Illium I also am having the same issue that i got a refund and bought the deluxe but get the timer instead of download
I try to add from that link and nothing pops up when I click the preorder option
