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75 Replies
- EA_Illium7 months agoCommunity Manager
Hey @Stucky1822 @tyfitz33 @FalkorX
To confirm did you do the following when trying to pre-order College Football 25?
1. Pre-ordered the standard edition
2. Refunded the standard edition
3. Pre-ordered the Deluxe edition
OR
1. Pre-ordered the standard edition
2. Pre-ordered the Deluxe edition
3. Refunded
OR
1. Pre-ordered the standard edition
2. Pre-ordered the Deluxe edition
- EA_Illium7 months agoCommunity ManagerHi @mg6644, So you have both the standard and deluxe editions pre-orders on your PSN Account, with nothing refunded currently?
That’s correct nothing was refunded just yet I mean if we can get it working both will be refunded at this point
I did the following. Refunded the standard and preordered the deluxe in the same day.
1. Pre-ordered the standard edition
2. Refunded the standard edition
3. Pre-ordered the Deluxe edition
- @EA_Illium the first one. standard, refund, deluxe
@EA_Illium @tyfitz33 Same. It appears to me that the original Standard version is not being appropriately removed from our libraries, and when trying to download, it defaults to the Standard version. Which is not available for a few days. So Deluxe is being blocked by Standard in our libraries.
- @poosweed is there anyway to remove it
- @tyfitz33 I've tried time and again through Playstation Support 'Live Chat', but they say wait times are too long and that no agents are available. I'm not even put in a line, they just say check later.
The counter is always there. I get the error when I try to access the game trail which I should have access to
- @poosweed i wonder if EA could do something bout it
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