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Jmartino11's avatar
Jmartino11
Rising Novice
7 days ago

Wrongful Ban

I know this isn't the right chat but hopefully this can somehow get to the TOS team. I was banned after the first day of the Redshirt Rumble event. I If you look at X or Reddit the overwhelming majo...
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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 days ago

Jmartino11​ 

We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps to contact the ToS Team in the following link:

How do I appeal a ban

Thank you.

  • Jmartino11's avatar
    Jmartino11
    Rising Novice
    3 days ago

    Yes. The problem is I've been stuck on "waiting on studio" status for nearly 2 weeks. I was banned after the anti-cheat system got triggered from the Redshirt Rumble event when my opponents quit out early. 

    Since then, the event structure has changed and many have been unbanned except for me.

    I honestly feel like part of the problem was that I submitted an appeal right after I got the email rather than waiting a day or 2 like other people did. 

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