Forum Discussion

bllrstrm's avatar
bllrstrm
Seasoned Newcomer
1 day ago

Team Builder Import process failed Error

Im the only one in my league getting this issue 

When I tried to join the league I always got the error "Team Builder Import Process Failed - you have been returned to the main menu"

I had a friend log in on my account and join for me, so I am in the league now

Now, when I try to load the league I get the same error message 95% of the time. It will fully load the league the odd time,  but rarely

10 Replies

  • bllrstrm's avatar
    bllrstrm
    Seasoned Newcomer
    14 hours ago

    Update, still not fixed

    I deleted and reinstalled CFB

    I forgot my network and reconnected

    I switched to wifi, then forgot the network and reconnected

    I fully shutdown the console and disconnected the power for five min

    I started it in safe mode and cleared the storage

    I started in safe mode and rebuilt the database

    Nothing fixing this issue. I cannot get in the league at all, it doesnt even work the odd time anymore 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    CallenQB12​ Hey, thanks for letting us know. Since the maintenance just ended, just because, can you go into the Xbox settings, clear the alt MAC address, and then turn the console off, unplug it for 2 min, start it up again, and let me know.

    You can also delete the reserved space in Manage Games and Apps. Should take you like 5 min to do these.

  • CallenQB12's avatar
    CallenQB12
    New Novice
    16 hours ago

    After 7-16 Patch, Still crashes once I try and join either if my team builder dynasties. 

  • bllrstrm's avatar
    bllrstrm
    Seasoned Newcomer
    1 day ago

    No, he joined the league for me on my account, but i still get the issue 95% of the time when I try to load the dynasty

     

    The odd time it lets be in, but It's rare.

  • I've started, now two, online team builder dynasties. I am the only one who plays them and both times I get to the Heisman ceremony and it either quits and says "Teambuilder Import Failed." Or, it completely  crashes my xbox entirely. I went to my friends xbox and tried to log in to my dynasty and it also did not work. It is relatively the same issue with teambuilder that happened early of CFB 26, except I get to the purple loading page and I never get farther. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 day ago

    bllrstrm​ Hey did that fix it for you? wanted to see if it was a local issue since your friend logged in and didn't seem to have an issue?

  • xKBJ1x's avatar
    xKBJ1x
    Seasoned Newcomer
    1 day ago

    Getting the same message when I've been trying to add multiple Teambuilder teams. It'll let me import 1 but no more than that and I don't remember this ever being an issue.

  • bllrstrm's avatar
    bllrstrm
    Seasoned Newcomer
    1 day ago

    To clarify, my friend logged into my account on his Playstation and joined the league for me