C&C Remastered Collection - Failure our end / Fehler unsererseits (App-Start)
Hello together,
I have played the game "Command & Conquer Remastered Collection" since 2021 on my win10, Intel i5 Laptop. Since last week I get the failure message "Your game failed to launch - An error on our end caused your launch to fail. Try again a little later." / "Spiel konnte nicht gestartet werden - Aufgrund eines Fehlers unsererseits ist der Start fehlgeschlagen. Bitte versuche es später erneut.".
I have tried already following steps without improvement.
Please give me some additional advice!
Kind regards from Germany/Bavaria/Regensburg
Stefan
A) Clear caches:
1) Clear caches on EA app : https://help.ea.com/en-gb/help/faq/clear-cache-to-fix-problems-with-your-games/
2) Run C cleaner : https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/ 3) Delete AppRoaming Data
B) Uninstall and Reinstall:
- Uninstall EA app
2) Reinstall EA app
3) Uninstall the Game C&C Remastered - Reinstall C&C Remastered
C) Disable Ingame-Overlay
-EA Game App -> Options ->App -> Disable Ingame-Overlay
D) Add additional launch options
-REDALERT
E) Firewall Options
-All EA Games parts have the whole rights in windows defender
F) Restart FritzBox7590
Hi together,
now it works! The problem has been the wrong Windows User. I was logged in as standard user. I even started the software as administrator (per right click and passwort verification). => This wasnt successful.
When I log in windows as administrator => I can start the software!!
Thank you! I hope this help other users!
