Forum Discussion
10 Replies
- EA_David11 years ago
Community Admin
Hey, try running Origin as admin, and please check that your firewall/ Antivirus aren't interfering with the install process.
Perhaps if they have been created, you can run the DXSETUP file directly from C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\__Installer\directx\redist
- ApprovedAnonymous11 years ago
I just reinstalled my games after a restore and format and was running into this issue. I temporarily disabled the Virus Shield on AVAST 2015 and it worked like a charm. David, you should try to push the AV answer out to all of the EA forums where folks continue to experience this issue. Thanks.
Worked like a charm after I messed with my anti-viurs settings. I am also using Avast 2015 and just changed it into silent/gaming mode and that seemed to do the trick for me. Thanks for the idea.
- ApprovedAnonymous10 years ago
Definitely an Anti-Virus issue. I have Kaspersky 2016, had to close it completely and the game would install without issues.
I tried everything listed and I still get this error. Is there anything else I could do to fix this?
- ApprovedAnonymous9 years ago
thank you soooooooooooooooooooo much all I did was disable the Virus Shield on AVAST 2015 and it worked thank you thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- EA_David9 years ago
Community Admin
@skr8blazin Thanks for posting your fix, conflicts with Anti-virus software can often be a factor on PC.
Cheers! - Having this problem with Generals. Ran as administrator, tried updating Directx seperately, no disabled antivirus, no joy... just the same error. Windows 7 as well.
Super old thread I know, but delete origin and then download it again, but this time download the technical preview version of origin.
- xxRedman123451 year agoSeasoned Newcomer
Old thread same issue. Purchased new pc running win 11 pro. Installed EA app showing my games in in Library. Download process takes me to 43% then subject error shows up. Clearing cache does not solve issue Re downloading gets me to same freeze point. DirectX 12 up to date. Worked fine in old pc win10 2 days ago.