Crash on PC (Steam)
Hi, I play the game on steam and after 14h without any problem my game just start crashing. At the beginning, it will crash after a few minutes but now it crash in the menu before I can launch my s...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@Rokkair Do you have the game installed on the C driver or the Windows Storage Space?
My game is installed on another SSD hard drives, my D drive.
- EA_Illium
Hi @Rokkair Thanks for the update, to check your Dxdiag shows the D driver as a "Microsoft Storage Space Device" do you have it set up in something like a Raid system, or should it just be a standard SSD storage device?
Hi, yes it's normally just a standard SSD storage device, I don't know why it show as a "Microsoft Storage Space Device". I tried to delete it and set it up as physical disk but I don't have the option in the storage settings (See the jpeg file)
- EA_Illium
Hi @Rokkair, ok it may just be how windows is seeing it then I wanted to check in case it was causing an issue with the game running as intended.
To check can we try the following as well?
- Run the System File Checker tool then Check for Windows and GPU updates
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
