Dead Space 2 - black screen on game launch

i just bought dead space 2 in a box and entered the serial on origin. i downloaded the game through origin and started the game. 
a black screen appeared for 10 seconds and than the game crashed and little popup window said "window is lookin for a solution". 
the game doesn't work. please help me..... 
   

Hi gadiguy1!

Can you please provide us some information about your system?

At first, please check your latest video-card driver and check what version of the origin client is installed on your computer. Install the newest driver for your video card. You find the actual version of origin here: www.origin.com/download. Reinstall Dead Space II and try to start it again.

As soon as we got more information about your PC (DXDIAG would help), we might find some other workarounds to fix your issue.

Please keep us updated.

Cheers

Basti

Hi tazjk,

Please run Windows Update and install all available Important Updates, specifically .Net Framework and C++ Redistributables. Then reboot and retry.

Regards,

Barry.

Thanks for answering.  Done, and rebooted.  Checked for any more important updates.  None.  No change in problem.  FYI, I found a DS 2 patch and downloaded it.  When I try and run the patch .exe, same problem.

tazjk,

Also ensure you have the most recent non-beta video drivers and DirectX installed.

Barry.

Checked video before I started the original question, but verified again in case of any change.  Running Direct X 11, with Windows on auto-update so it's current, too.  Any other ideas?

tazjk,

Try opening the following file, assuming a default install: C:\Users\%USERNAME%\AppData\Local\EA Games\Dead Space 2\settings.txt

Then modify the following lines with your display resolution.

Window.Height = 900
Window.Width = 1440

It may be that the values you currently have for height and width are causing the blank screen.

Barry.

The values in the settings file match my monitor's native values.  Next thought?

tazjk,

Try right clicking C:\Program Files (x86)\Origin Games\Dead Space 2\deadspace2.exe and goto the compatibility tab, tick the box for 'Run this program in compatibility mode for' and then select your previous Operating System from the dropdown. Click Apply and Ok.

Barry.

So for Black Friday I got a Dead Space 1/2 bundle on steam, and SHOCKER neither of them work...whenever I launch it just comes up a black screen and then a windows error.

a metric ton of other people are having the same problem and i've tried everything and nothing will work.

Running on Windows 7 64x