Dead Space Remake Won't Launch
bought dead space on steam PC. Tried multiple times to launch the game, and it does not launch. I get no crash report, no error window, it simply doesn't launch. I've checked the system requiremen...
Forum Discussion
1. I click play
2. App says that it is launching the game
3. EA play minimises
4. 3the mouse cursor turns into a blue waiting wheel
5. After 6 seconds mouse cursor turns to normal and EA app appears, and shows that I can "play" Dead Space again. Nothing happens.
I tried to repair files on EA app, but it takes ages, and no progress is shown. Repair did not help. Tried installing newest c++ - no luck.
Updating GPU drivers did not help too.
Intel Core i7-6700K
Radeon RX580
8 Gb RAM
And yes, I am trying to run the game from SSD
EA_Shepard
Community Manager
Community Manager@Superkaifas Thank you. So I took a look at your system, and I can quite a few errors with Windows and different programs along with memory leaks as well. I would first recommend uninstalling the game, and then going through the following steps to update and repair your system.
Check for Windows and GPU updates - For this do a fresh install of your GPU drivers so it deletes old and installs new. Then make sure all of Windows and optional drivers are updated.
Install/Repair your VC++ files for the game (Microsoft VC++ Link) You may have done this but repairing them would not hurt.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Run the System File Checker tool - You want to repair Windows and your SSD, so run both.
After that, reboot and install the game again.
If this does not work, run through the following:
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
- EA_Shepard
Can you check the following for me? What it sounds like is Windows or a program is blocking it. Sometimes though the Windows approve message does not get checked when launching a program and is missed not allowing the game to launch or stay loading.
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Add an exclusionGo to Start, then Settings, then Update & Security, then Windows Security, then Virus & Threat Protection. Under Virus & threat protection settings, select Manage settings, then Add or remove exclusions.
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Unblock a program in Windows Defender FirewallGo to Start, then type Firewall, then select Windows Defender Firewall. In the left pane, select Allow an app or feature through Windows Defender Firewall. If the program isn't listed, select Allow another app.
There is a lot of good advice on here, and EA Comm Managers have been as helpful as they can.
Now, at the risk of annoying the EA Managers, I am going to re-state one thing that I have posted countless times,
for different games.
Guys, MANY problems can be solved by sticking to ONE launcher - the one that owns the games licence rights.
I adopted this policy close to three years ago. Typical example. Find a game I want on Steam. Then notice that it
is an EA game and/or states EA app required.
I log out of Steam, open EA app and purchase dircectly from there. Not only those two. GOG or EPIC whatever, please try
to stick to ONE platform.
Honestly, since doing this PC gaming has been a pretty seemless enjoyable experience. I don't get game errors anymore, and on the rare occasion I do, it turns out to be either my fault or a know bug with the game. But both of these things (luckily?) haven't happened for over two years now. Happy gamer here!!
Nothing is perfect and problems will alway happen. But they can me hugely reduced by simplfying the launch process. One launcher - for one game. Period.
By using two different launchers, just to get to the game it adds a multitude of on-for-seen potential, and very real errors. None of these platforms are particularly fond of each other,
and certainly were not designed to work with other competitors platforms. I feel it was just kind of slapped on, and none of these companies have any special reason to make their platform work well with a competitors platform. And why would they?
All sorts of crazy stuff can happen. Quite literally, from firewall, to failed logons, looping launcher code, "you need to purchase this game to play," plus about 55834 other issues - give or take. And several billion undocumented potential errors. Yes I am being sarcastic with those numbers, but seriously so much can go wrong.
It's happened to me, or rather it did.
No problem using a load of launchers. Sadly using two (or even just having two open at the same time) for one game throws uncountable spanners in the works.
Using only one (usually the publishers) launcher with any one game, lowers blood pressure, and improves "quality of life," according to several double blind placebo control mass studies; preliminary results have shown. Of course these studies take years, but already one famous cardiologist, who also happens to be an avid gamer, stated on the condidtion of anonymity that using multiple launchers for single games appears to have similar detrimental health effects as "a moderate smoker, who doesn't game, and/or uses only one launcher per game."
He refused to answer further questions, and stressed the studies are on going. However this cutting edge research has already shown clear correlations.
It may well all turn out to be much a do about nothing, these studies take decades, but in the meantime it's probably a good idea to avoid the stresses of multiple launchers running at the same time.
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