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4vpyngq8zz9j's avatar
3 years ago

Xbox series x: enemy textures not loading

Hi there, often when I change areas, enemies will no longer have textures. You can hear them, but you can't hurt them and they can't hurt you. Also, pick ups fall through the map.

Sometimes loading fixes, sometimes it doesn't. It appears that you might need to backtrack to an earlier save to fix it. Please help!

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @4vpyngq8zz9j Thanks for letting us know about this, Can we try the following troubleshooting if you have not to see if this helps with this?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • I've done the quit quick resume thing. I will try the other approaches and report back.

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