Forum Discussion
262 Replies
- Anonymous11 years ago
I've been having this same exact issue with the flashing black window that immediately crashes to desktop since the launch date and have called EA twice and done everything they suggested without any luck.
Grendel may I ask the what model/generation CPU & GPU you have? At this point, based on my own experiences, I'm suspecting that the game does not support a certain number of CPU models or certain combinations of CPUs/GPUs. I have a relatively old intel nehalem quad-core processor (i7 930) overclocked to ~4 Ghz and a GTX 670 and I think there is a possibility that they may have forgotten to support my CPU since the model is almost 5 years old. I'm probably grasping at straws here but I've literally done every single possible fix that I could think of apart from upgrading to Windows 8 and I've come to the conclusion that it either has something to do with some versions of Windows 7 or with unsupported hardware that EA is not aware of.
- Anonymous11 years ago
Sorry to read that bro. I know my processor is in the 20th percentile so i can imagine they are losing out on a lot of customers because of the quad core minimum requirements. I am not going to spend $300+ or more just to play one game when the others i play work just find.
Anyone without a quad core and cannot play just request a refund. I did.
- Anonymous11 years ago
@Unimatrix_0047 wrote:I've been having this same exact issue with the flashing black window that immediately crashes to desktop since the launch date and have called EA twice and done everything they suggested without any luck.
Grendel may I ask the what model/generation CPU & GPU you have? At this point, based on my own experiences, I'm suspecting that the game does not support a certain number of CPU models or certain combinations of CPUs/GPUs. I have a relatively old intel nehalem quad-core processor (i7 930) overclocked to ~4 Ghz and a GTX 670 and I think there is a possibility that they may have forgotten to support my CPU since the model is almost 5 years old. I'm probably grasping at straws here but I've literally done every single possible fix that I could think of apart from upgrading to Windows 8 and I've come to the conclusion that it either has something to do with some versions of Windows 7 or with unsupported hardware that EA is not aware of.
Hi, sure. Here it is. I hope it helps someone who can do something with it. I agree with your thoughts on what the problem probably is.
------------------
System Information
------------------
Time of this report: 11/20/2014, 18:24:39
Machine name: X
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS 8700
BIOS: BIOS Date: 08/02/13 13:36:59 Ver: 04.06.05
@ Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16320MB RAM
Page File: 5888MB used, 24744MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 660
Manufacturer: NVIDIA
Chip type: GeForce GTX 660
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1185&SUBSYS_098A10DE&REV_A1
Display Memory: 4040 MB
Dedicated Memory: 1480 MB
Shared Memory: 2560 MB
Current Mode: 2560 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LG ULTRAWIDE
Monitor Id: GSM59F1
Native Mode: 2560 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4475 (English)
Driver Version: 9.18.13.4475
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/12/2014 17:20:36, 19966344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C5-11CF-1562-87291CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1185
SubSys ID: 0x098A10DE
Revision ID: 0x00A1
Driver Strong Name: oem231.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section009:9.18.13.4475😛ci\ven_10de&dev_1185&subsys_098a10de
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6909 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/14/2013 22:46:12, 3413320 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): NoDescription: LG ULTRAWIDE-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_10DE098A&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0032.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/16/2014 21:51:20, 197408 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/aDevice Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/aDevice Name: Dell USB Wired Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2112
FF Driver: n/aDevice Name: Dell USB Wired Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2112
FF Driver: n/aPoll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8000
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub----------------
Gameport Devices
----------------------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2112
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC063
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 33.4 GB
Total Space: 1886.0 GB
File System: NTFS
Model: ST2000DM001-1CH SCSI Disk DeviceDrive: D:
Model: TSSTcorp DVD+-RW SH-216DB SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes--------------
System Devices
--------------
Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E
Device ID: PCI\VEN_8086&DEV_8C1E&SUBSYS_05B71028&REV_D4\3&11583659&0&E7
Driver: n/aName: NVIDIA GeForce GTX 660
Device ID: PCI\VEN_10DE&DEV_1185&SUBSYS_098A10DE&REV_A1\4&519621C&0&0008
Driver: n/aName: Intel(R) Z87 LPC Controller - 8C44
Device ID: PCI\VEN_8086&DEV_8C44&SUBSYS_05B71028&REV_04\3&11583659&0&F8
Driver: n/aName: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_05B71028&REV_D4\3&11583659&0&E2
Driver: n/aName: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_098A10DE&REV_A1\4&519621C&0&0108
Driver: n/aName: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_05B71028&REV_04\3&11583659&0&B0
Driver: n/aName: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_05B71028&REV_D4\3&11583659&0&E0
Driver: n/aName: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_05B71028&REV_04\3&11583659&0&A0
Driver: n/aName: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_05B71028&REV_04\3&11583659&0&FA
Driver: n/aName: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_05B71028&REV_04\3&11583659&0&D0
Driver: n/aName: Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_05B71028&REV_06\3&11583659&0&08
Driver: n/aName: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_05B71028&REV_04\3&11583659&0&E8
Driver: n/aName: 4th Gen Core processor DRAM Controller - 0C00
Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_05B71028&REV_06\3&11583659&0&00
Driver: n/aName: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_05B71028&REV_04\3&11583659&0&FB
Driver: n/aName: Intel(R) Centrino(R) Advanced-N 6235
Device ID: PCI\VEN_8086&DEV_088E&SUBSYS_44608086&REV_24\4&228C828A&0&00E7
Driver: n/aName: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_05B71028&REV_04\3&11583659&0&D8
Driver: n/aName: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_05B71028&REV_0C\4&1BC7CABB&0&00E2
Driver: n/a------------------
DirectShow Filters
------------------DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3505.0912
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18526
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18526
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18526
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18526
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18526
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18526
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18526
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18611
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18526
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18526
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18611
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18611
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18526
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18611
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18526
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18526
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18526
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18526
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18526
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18526
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18526WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18526
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18526
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18526PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18526WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18526
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18526
DirectSound: LG ULTRAWIDE-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
LG ULTRAWIDE-4 (NVIDIA High Def,0x00200000,1,0,quartz.dll,6.06.7601.18526---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0 - Anonymous11 years ago
My system blows the recommended requirements out of the water and I'm STILL having the problems listed here.
I have an AMD card, not a Intel or nVidia one. The solution that works for Intel does not work for AMD, unfortunately. I suspect, from similar experiences in other games, that this is a configuration problem. I remember having a similar issue way back during hte first Mass Effect. The issue was that the game's default launch configuration was causing crashes and I had to download a ready made .ini file to fix it. Is that what is going on here? I don't really know.
Bioware (not just EA, but Bioware specifically) has a terrible track record with launching broken games. I fully agree with those who said that they use paying customers as beta testers on launch and patch the issues later because absolutely every game of theirs I have ever played is like this at launch. They make amazing games, but have a terrible launch record.
- Anonymous11 years ago
i5 750 and a ati 5870 here, when i launch the game i geta black screen with a loading icon that then crashes anywhere from 5 to 10 seconds later :/
- Anonymous11 years ago
Thanks Grendel, you have a much newer CPU so I guess that's not likely to be the issue. I'm going to upgrade to Windows 8.1 this weekend and hope for the best. If it still doesn't work then I will have to go through the long and arduous task of trying to get a refund from greenmangaming (they have a policy of not accepting refunds on Origin keys regardless of the situation).
Here's my dxdiag if you want to take a look:
- Anonymous11 years ago
http://hastebin.com/malorurusa.tex
When I originally installed the game two days ago, I got the error "The application was unable to start correctly (0xc00007b). Clck OK to close the application." I just bought and installed a GeForce GTX 660 video card and I am still getting the same error. I uninstalled DAI and reinstalled but nothing has changed. Please let me know if you figure out my issue. Thankyou.
- Anonymous11 years ago
@Unimatrix_0047 wrote:Thanks Grendel, you have a much newer CPU so I guess that's not likely to be the issue. I'm going to upgrade to Windows 8.1 this weekend and hope for the best. If it still doesn't work then I will have to go through the long and arduous task of trying to get a refund from greenmangaming (they have a policy of not accepting refunds on Origin keys regardless of the situation).
Here's my dxdiag if you want to take a look:
Not sure if we have the same exact issue or not, but I tried installing on a different pc with win 7 and a newer (but less beefy?) GTX 645 and it works fine. Not sure what the problem is but this makes me think its not specific to win 7.
- Anonymous11 years ago
Based on your earlier description, I think we have the same exact issue. When I click "play" in origin or try to open the .exe directly, a black window flashes for a fraction of a second and disappears without any error messages. It took me quite a few tries but I realized that I could just make out "Dragon Age: Inquisition" on the top left of the window bar before it disappears so it does look like it's attempting to start but something's preventing it from progressing.
- Anonymous11 years ago
@Unimatrix_0047 wrote:Based on your earlier description, I think we have the same exact issue. When I click "play" in origin or try to open the .exe directly, a black window flashes for a fraction of a second and disappears without any error messages. It took me quite a few tries but I realized that I could just make out "Dragon Age: Inquisition" on the top left of the window bar before it disappears so it does look like it's attempting to start but something's preventing it from progressing.
Yeah, it does sound like one and the same issue from whats happening. There's no way I can even make out anything on the window that crashes it happens so fast though. I personally think it has something to do with the games GPU driver detection. As in they need to add support for alot more supported GPU drivers. Just a guess though. Unfortunately, this game has turned into Technical Support Simulator 2014 for me.
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