Forum Discussion

sengt's avatar
10 months ago

Dragon Age Origins not showing on the EA app

I have Dragon Age: Origins on Steam, but it runs slowly despite the 4GB RAM patch. I was told on the Steam forums to try running it from the EA App, but Dragon Age Origins doesn't appear in my games. They suggested I uninstall and reinstall it to make it show up, but it still doesn't appear.

14 Replies

  • Tarrine's avatar
    Tarrine
    9 months ago

    Hi EA Shepard, I have another related problem may I ask you here? The problem I have is that I am trying to play Mass Effect 3 Multiplayer. I can play it on one computer. But when I play it on another computer, it would say the Product Key cannot be verified. What is more strange is that I was playing Mass Effect 3 fine on that computer before today. I tried going back to the first computer and can play it. I just cannot play it on this computer. The problem is that I am playing it with my family member, one person per computer and we each have our own account. The other computer could play ME 3 fine before today. But starting today, whatever account I log onto that computer, it cannot play. It would say I need the product key. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @Tarrine This would be because when you go online like the MP, the game is checking the registry entry. So, it isn't seeing that one or both accounts is trying to log into one game with one registry key.

    If you have two accounts, the best thing to do is  to download it through one account on each PC. A fresh reinstall would resolve it but if its asking for a registry key, and not to simply log in, that means its reading different versions of the game. 

    You can try to delete the license folder and then repair the game, but that may not work. Typically what you are trying to do, you shouldn't be able to regardless if you did before. Its all on how the PC reads the account that is logging in trying to access the same registry key linked to the account.

  • Tarrine's avatar
    Tarrine
    9 months ago

    Deleting the License folder worked. I didn't even have to repair the game. Once I deleted it and tried it, it launched properly.

    Now I just need to find my origins game. I have the later DAO series, just the origins missing. 

    On your banner, it says accept as solutions button. I don't see that. Is it because I am not the OP?

  • hahtze's avatar
    hahtze
    8 months ago

    Hello I'm also having this same problem. My Steam account is linked, and the DA2 and DAI from Steam show up just fine, it's only DAO that won't show up. I've tried reinstalling both the EA app and DAO but it hasn't worked.