I have Dragon Age: Origins on Steam, but it runs slowly despite the 4GB RAM patch. I was told on the Steam forums to try running it from the EA App, but Dragon Age Origins doesn't appear in my games. They suggested I uninstall and reinstall it to make it show up, but it still doesn't appear.
Community Manager@sengt If you are running it through Steam, it would populate in the EA app as in the Steam library when you play. Can you log into your EA Account and see if the right EA account is linked to the right Steam account under the connections tab?
Yes, it's linked to the correct account—actually, I only have one Steam and one EA account. Other games like BF2042 and Mass Effect: Andromeda are recognized, and I've already played DAO, but it doesn't load in the EA App. I've even reinstalled it several times.
Hi,
I'm in the exact same situation (one EA account, one Steam account), when I launch the EA app on Windows, it shows DA2 and DAI as being in my library through Steam, but for Origins I only have the option to purchase it, despite it being the only DA game I currently have installed and am actively playing it.
Some suggested logging in in game into the EA servers, however, it seems DAO servers were shut down and it's no longer possible to log in.
Another solution I've seen is manually inputting Steam DAO key into EA app, however Steam no longer allows users to view game keys, os this is not possible any more, either.
Community ManagerHi, I also have this problem. I DA2 and DA:Inquisition, but not Origins. However, I think it was only called Dragon Age when I bought the game. Still, it does not show up at all on the EA app. I am also unable to send a direct message to anyone yet since today is the first day I logged onto these forums on this account.
Community Manager@Tarrine DAO was pre Origin, so it was implimented into Origin years ago which is why. Then the different versions came out with DLC, so its been updated over the years.
Currently, when you log into the EA app, you are not seeing Dragon Age Origins.
When you search the EA app store, does it ask you to purchase or download?
When you initially got the game, was it from a retailer or did you use a code?
Thank you EA_Shepard.
Yes, if I go into EA app the game isn't listed in the library. And searching for Origins, the system lets me buy it. When I originally got the game, it was retailed. I don't have the box anymore though. I have moved a couple of times since then and didn't take it with me.
Thank you.
Community Manager@Tarrine Gotcha so in most cases that would only mean a few things
Wrong account
The code was never registered to an account
This game was Pre-Origin, so if a code was registered way back when all copies were transformed into digital, you didn't need a disc to play.
If the code was never registered on the account, you run into this issue. In order to fix that, you have to find the account it was registered to. If, in fact, it was.
That would involve contacting live support and having them basically look up any email you can think of and check to see if the game is located on that account.
Oh, I see. I will do that. I cannot think of any other email I would use since this is my gaming one.
Wait, I just remembered something. if I go to Dragon Keep, it lists my character and my choices in Origins. And I use this account to log into Keep. Does that mean anything EA_Shepard?
Community Manager@Tarrine If you logged into the DA Keep with an account, it wont necessarily show you the account the game is linked to. However, if you see the characters you created, then you will see the account it is linked to when you log in.
When you first log in, you see each platform you have linked to your EA account that you play on. If you see an EA ID linked, then that should be the one your game is linked to. All discs and codes used were converted to digital games years ago, so theoretically, that would be the EA account your game is linked to.
Support can look up any email or ID you play on. So they will be able to locate it.
