Forum Discussion

Lumikinetic's avatar
Lumikinetic
Seasoned Newcomer
22 days ago

Inquisition world state import not working (PS4)

Playing through the franchise, Origins and 2 on PC, Inquisition on PS4 because my laptop can't run it. So far:

  • PSN linked to EA no problems, double checked account names, it's all good
  • All choices set in Keep
  • No other world states, just this one
  • Keep marks export as successful
  • First time trying to play Inquisition, no other save files or anything, game and all DLC installed fine, all completely new
  • Inquisition connects to servers no problem
  • All account options enabled in game

Now I know that what is SUPPOSED to happen is the moment I open a new game, on the race select screen, there's a little pop up that tells you the world state was successfully imported, and the world state select screen will display "default" no matter what, but I never got the import pop up when starting a new game.

I did search older messages boards for help and many PS4 players had the same problem but the latest I could find was 2022, which claimed it had since been resolved.

Again, everything else is working as intended, no account issues, no internet issues, no hardware issues and nothing wrong with Keep export, it is specifically Keep import that does not work, or maybe it is working fine I am just not getting the pop up for some reason?

The game is currently reinstalling to see if that will do anything, any insights appreciated in the meantime.

  • wexxam's avatar
    wexxam
    Seasoned Vanguard

    As far as I know they are aware of this and it is being worked on at the moment. 

    • Lumikinetic's avatar
      Lumikinetic
      Seasoned Newcomer

      Well **bleep**, that is disappointing to hear :( I suppose it'll be a default world state for now then

  • I have a similar problem. I originally played on PS4 some years ago. I wanted to start a new game on pS5 (same account, linked to my EA account), but I lost my disc so I downloaded Inquisition again yesterday, on the Playstore. Every account is correctly connected, all my saves are here, I have done the import on the Keep, but when I start a new game, the only world state available is the default one. 
    If anyone has news about what's happening, I would be grateful ! 

  • I'm having this exact same issue also. I go to start a new game on my xbox series x but there is no option available to import a custom world state. Export from the keep was successful but no option in game to import it. Ive looked into this issue elsewhere and it seems like an issue that has persisted for years. If anyone knows of a fix I'd be eternally grateful! Would love to play through inquisition again after completing veilguard. Please help EA!!

  • ugh same i was hoping to play through DAI as i never did trespasser (despite owning it for what… a decade now?) before buying veilguard but i cant import my precious world state