Missing preorder bonus dragon age veilguard

I am sorry but what information is required.

Hey @ezio_fenix No Worries, here we are!

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Is this your first playthrough?
• If possible share a Save file for our team to look at. 
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

Thanks!

EA ID (PSN ID/Gamertag): EA ID - ezio_fenix, Gamer Tag: Agalloch Scythe
Which platform are you on? Xbox Series X
Is this your first playthrough? Yes
If possible share a Save file for our team to look at.
If possible, share a Screenshot or Clip... - Adding a clip
If on PC, please share a DxDiag file and an EA app Error ID Number

Hey Everyone, 

I wanted to check after today's patch 1.0.0 if you are still missing your Pre-order or Deluxe cosmetic armor sets in-game. 

If so, please let us know the following (if you have not already)!

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Is this your first playthrough?
• If possible share a Save file for our team to look at. 
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

ID EA - FRP-Predators83

Identifiant PSN - Predators-8310

Plate-forme - PS5

Détaillant - Amazon.fr

Code manquant - Code bonus de précommande

Commandé - 29/10/24

Commande terminée et livrée

Hello,

Is there any update, I even uploaded the clip where I opened the chest and absolutely nothing happened. All armors have X expect the base costume.

Effectivement il me manque le code pour les bonus de précommande.