Forum Discussion
I have tried all the things mentioned above and unfortunately nothing has worked, I also have:
Repaired the game
Uninstalled it and reinstalled it
Deleted in game saves, files in %USERPROFILE%\Documents\BioWare\Dragon Age The Veilguard and %PROGRAMFILES%\EA Games\Dragon Age The Veilguard
Created numerous new characters
Not skipped any of the prologue dialogue scenes
Not using any mods
Played offline.
The items are showing the wardrobe but they are locked along with the items from the deluxe edition and pre-order, it's as if the game doesn't recognise that I have them.
Rubyrue791 Thank you for all the info. I am waiting on word. I took a look at everyone's account and made notes for the team.
Can you send me a full screen screenshot of your wardrobe showing the items are locked?
- wexxam9 months agoSeasoned Ace
I can go back to previous save files and the items will show as locked. But my most current save it doesn't show any locked items and they are not in the wardrobe at all.
And here it is showing they are installed.
- EA_Shepard9 months ago
Community Manager
wexxam Awesome. Thank you! I love that gear too. I had that on for a while. I've sent all the accounts over, so we are taking a look into them. Will update everyone once I get word on what is happening.
Thanks!
- wexxam9 months agoSeasoned Ace
Same it looks amazing, especially for a Tevinter mage Rook.
Would definitely use the blood dragon armor if I can get it to work though haha.
- Rubyrue7919 months agoSeasoned Traveler
Here are the screenshots
- EA_Shepard9 months ago
Community Manager
Rubyrue791 That is perfect thank you. Have a meeting about it soon so they are aware and looking into it. I've tested it myself, and it happens to me, so it's definitely an issue I can repro, thankfully.
- Rubyrue7919 months agoSeasoned Traveler
That's great hopefully it's not a difficult fix, thanks