Forum Discussion
My experience with the deluxe, pre-order bonus, and the weapons appearance is the same as Rubyrue791. As far as I can tell the EA app is only downloading the demo and the standard version of the game. And at some point, in the last month or so, my pre-order bonus disappeared from my Manage Addons tab.
Disappointed with the lack of resolution for this issue.
Wait what?? They don't show up in Manage add ons either?
- Sidani_Pi6 months agoSeasoned Novice
Nope. I just redownloaded the game to see if it's been fixed and to start a new game. At some point my pre order bonus was removed. No idea why. Purchased the game on Oct 18, 2024.
- wexxam6 months agoSeasoned Ace
Wow that is so strange, I don't think that is a good sign for any of us.
- Cantiras6 months agoHero (Retired)
@all- If you haven't already, it wouldn't hurt to take a screenshot of your DATV order (https://myaccount.ea.com/am/ui/payment-wallet/order-history) for posterity. When you change the date range from "Last 30 days" to "All", it may take several seconds for the order history to load. Expand the DATV order details so you can see the text, "Fulfilled" & "All items in your order have been digitally delivered or shipped."
And save the DATV "Order Confirmation" and "Preorder Now Available" emails EA sent too (if your payment provider sent you a confirmation email, save it as well; I assume you also have access to your payment record online or via a paper statement). If you've deleted these emails, but you use a Microsoft email account (e.g., Hotmail, Outlook.com, etc.), you might be able to recover these (go to your Deleted Items folder and use the "Recover items deleted from this folder" option).