[PC] Game crashes on launch
Whenever I launch the game, I get this DirectX error message saying that my video card has been removed. It's been like this since the game came out. I've tried everythings I could find on the intern...
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EA_Shepard
Community Manager
Community ManagerAfroBanditGirl
Hey, so to answer your question, this error happens regardless of your GPU, and the reason is that the game uses PhysX. Here are the most common steps to resolve it, with a few links to some pages that also deal with this error. When that pops up for others, it's almost the same error with a different GPU name and maybe a different file path. This includes Steam and the EA app.
- Uninstall Existing PhysX Drivers:
- Open the Control Panel on your computer.
- Navigate to Programs and Features.
- Locate any existing NVIDIA PhysX installations, select them, and choose Uninstall.
- Download and Install the Latest PhysX Software:
- Visit the official NVIDIA website to download the latest PhysX system software.
- Download NVIDIA PhysX System Software
- Run the installer and follow the on-screen instructions to complete the installation.
- Restart Your Computer:
- After the installation is complete, restart your computer to apply the changes.
- Run the Game as Administrator:
- Right-click on the Dragon Age: Inquisition shortcut or executable file.
- Select Run as administrator to launch the game with elevated privileges.
- Verify Game Files:
- If you're using a platform like Origin or Steam, use the built-in feature to verify the integrity of the game files.
- For Origin:
- Open Origin and go to My Game Library.
- Right-click on Dragon Age: Inquisition and select Repair.
- For Steam:
- Open Steam and go to the Library.
- Right-click on Dragon Age: Inquisition, select Properties, go to the Local Files tab, and click on Verify Integrity of Game Files.
- Check for Windows Updates:
- Ensure your operating system is up to date, as missing updates can sometimes cause compatibility issues.
- Go to Settings > Update & Security > Windows Update, and click on Check for updates.
- Disable Background Applications:
- Some background applications, especially security software, can interfere with game execution.
- Temporarily disable any non-essential applications and try launching the game again.
I followed all the steps you described here, but I still get the same error when trying to launch the game. Also, I don't see any links to pages that deal with this error as well.
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