Preorder bonus armor missing
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
Forum Discussion
Any news yet anyone?
Same thing xbox series no chest over 3 days searching almost 30% story
I've been waiting 2 weeks now I think and still nothing. I really with they made this more of a priority.......
i buyed the geforce now bundle and i havnt the armour. Is it known if the geforce now pack causes any problems when unlocking the pack?. Register the game several days before launch.
I have spoken to 4 different EA support agents and every one of them can not fix this issue and they have no idea why this is happening. This tells me it has to be something on Biowares end and it needs to be fixed in a patch somehow.
So we can rule out EA I think.
I posted here previously but I have an update:
I recently noticed that my bonus items DLC show as installed. Even though I have since uninstalled the game even using REVOUninstaller to get all the registry issues. Does anyone know where the DLC install at that it is showing already installed? if I can find the location I can remove the files.
Still not fixed after patch 4...............................................................................................
EA_IlliumCommunity Manager
Hey Everyone,
What part are you at in the story (whats your current mission)? We have a guide on our help site on what the chest looks like.
A small caveat is, that when you first get to the lighthouse, the chest will be in the room you wake up in. After (once you unlock Rooks room), the chest will be there if you did not open it.
Also, certain items, like the helmets, won't show up until you have acquired your first helmet. This is because all pre-order and deluxe items are transmog outfits so they need something to be applied over.
Hi, I have the same issue and I’ve played for a few hours now. There is no chest in my Rooks room of in hospital leg. I bought CD version for PS5, but I didn’t receive any code - is this the issue?
Same issue for me.
Preordered a physical copy (xbox series x), and i'm about 5 hours in the game. But i never got the chest. A fix for this problem would be nice.
My first play through I got all my bonuses content once I woke up. But I started a new game and none off my stuff is any where to be seen any ideas really ruined my experience off my second play through
Yes same, no pre order or deluxe items on the EA App PC.
EA_HuxHello everyone,
I've moved some messages here so we have them all at the same place.
First, as a reminder please go to the lighthouse in Rooks room. You can find all the information in this EA Help Article on how the chest look like.
For those of you who are on PC,
1. Can you please DM me with a copy of your save folder under "My Documents". This could help us find what is going on.
2. Could you also tell us where you purchased the game, if it's digital or with a code redeemed?
3. Additionally, can you share your Dx Diag and attach it here?
Thank you.
HuxI bought the Deluxe edition in EA app and also am missing the bonus content. I sent you DM with some screenshots and second the question how to attach the save folder in the DM.
Here is mine. How do I send you the save file? It says the .csav file is not allowed when I try and copy and paste it in the message box.
Preordered a physical copy for PS5 from Best Buy. Never received a code.
