Preorder bonus armor missing
Preordered a physical copy of the game. Been playing through the story, and there is still no bonus armor showing in my inventory. Anyone else dealing with this glitch?
Forum Discussion
Any update to this? I'm finding it hard to continue playing knowing I'm missing out on the DLC outfits..
I did like someone else on here said to do and it worked. I made a manual save. Then quit the game completely to the dashboard (Xbox) Then for good measure I did a hard reset to my system. As soon as I loaded back in the chest was right there next to Varric, with all my DLC stuff.
Nothing has worked for me. I pre ordered months ago and play on PC through the EA app.
- Reinstalled
- Repaired
- Manual Save
- Resetting Internet
- New Save
This DLC chest did randomly appear for me once when I loaded a save up, however when I opened it I did not receive anything. I created a new save after opening it just so I have two points of reference to check. After a few hours I reloaded that first save again and the chest was gone. I checked the save after I opened the chest and it also disappeared. This is a very strange bug and I'm really wondering how this even got past QA. We paid for this content and paid months earlier in some instances and we can't even get a hot fix or something.
This issue really needs to be taken more seriously. This is people paying for something and not getting what they paid for.
Hello, can some EA Community Manager confirm if the game through Geforce Now Ultimate Promo gets the Pre-Order bonus, because before the launch it showed in the EA App as Pre-Order for the Standard version of the game and it was clearly checked and counted as Pre-Order, but right now it's missing from Manage>Additional Content.
I've bought the Deluxe Upgrade yesterday and it's the only thing that is shown there. Judging by Star Wars Jedi: Survivor it should include separate DLC for Pre-Order and Deluxe Content, right?
If that is the case, please allow us to buy the Pre-Order separately because I would've bought it directly through EA App.
Since you purchased the deluxe upgrade, EA app should show the following under manage add-ons if you have the preorder bonus as well:
• "Dragon Age™: The Veilguard Deluxe Edition Upgrade
In-game content" <- Deluxe Edition content
• "Dragon Age™: The Veilguard
In-game content" <- Preorder bonusThis is what shows up for me. So it says I have both installed however they are not showing up in my game no matter what I do.
Have you contacted EA support? It might be more their issue.
I've tried the online chat, and they've said that currently it was known bug, but I doubt my case is the same because it's missing from Manage>Additional Content.
Hoping this gets fixed soon.
you and me both
I am the same as you, EA App on PC and nothing regarding DLC and pre-order items, no chest spawning
Any fixes out there working?
No it has not unfortunately. I still have this issue.
EA_IlliumCommunity Manager
Hey Everyone,
I wanted to check after today's patch; Dragon Age™: The Veilguard Patch 1.0.0 | EA Forums - 5010342
If you are still missing your Pre-order or Deluxe cosmetic armor sets in-game.
If so, please let us know the following (if you have not already)!
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Is this your first playthrough?
- Please share your save file (or a zip or download link to your save file)...
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file
Thanks!
Hi,
Deluxe content worked on first character, but I deleted it and created second one. There were no chest in Lighthouse and content is blocked.
EA ID (PSN ID/Gamertag): wierzba25
Which platform are you on?: PC
Is this your first playthrough?: NO
Please share your save file (or a zip or download link to your save file)... - attached
If possible, share a Screenshot or Clip... - attached
If on PC, please share a DxDiag file - attachedEA ID : DariusLupus
Platform : PC
Playthrough: Technical Second but i deleted the first created character
Bought directly in the EA app on September 26
Same issue here. Pre-ordered deluxe edition through Xbox on Aug 16. Received chest/cosmetics chest with my first character.
Just created 2nd character on 11/13 for new playthrough (completed game with first character), and no chest or cosmetics showing for second character.However, did get the N7 chest in the lighthouse when I got there.
EA ID: czarinakyra
Platform: Xbox X
First playthrough: NO
I don't know how to get screenshots or save files off of the Xbox, sorry!
Hello, I've been having same issues. I pre ordered my PS5 edition of the game from Best buy in early October, and I never got the preorder armor sets. My PSN tag is Matt66801.
Do you have the DLC installed and it's not showing up in game?
Yesterday I've found this:
https://www.ea.com/games/dragon-age/dragon-age-the-veilguard/disclaimers
My order doesn't qualify. 😁
Welp thank you with your link, got confirmation i will even more NEVER got it
"participating online retailers" what a big joke they are. Feel the xbox 360 time where you add bonus if you bought amazon best buy or gamestop. What a **bleep** joke
Having this issue on Xbox now. Hope they patch it soon 🙄
