EA letting hackers rob my FC 27 club because of a dead 20yo email

I am logged into my EA account on my PC right now watching a hacker clean out my FC 27 Ultimate Team, and EA support won't do a single thing to stop it.

Every single coin and tradeable player I had is gone.

I've already changed my passwords and done all the other basic security steps so hopefully I won't get hacked again, but I can't even file a proper complaint or get my stuff back because of EA's broken system.

Since I'm actively logged into the EA app on my PC, I opened a live chat to report the compromise. Instead of helping, the agent insisted on a security check and sent a code to a 20-year-old legacy email address that was deleted over a decade ago. Because I obviously can't open a dead email from the mid-2000s, they told me I failed verification, shut down the chat, and left me stranded.

I don't even own a console anymore to try any in-game verification workarounds. To make it worse, EA has zero corporate emails, no phone numbers, and absolutely no way to escalate past these front-line chat agents who just copy-paste a script and close the ticket.

Their system is protecting the hacker instead of the actual owner.

Has anyone actually managed to force an agent to escalate a hacked account when you are already logged into the PC app? How do I bypass this legacy email loop?