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Malevolent_Ryan's avatar
Malevolent_Ryan
Newcomer
11 days ago

"...computer is currently offline."

I am online and waiting to play some games. But for some reason every time I try to launch it says offline...check attached image below.  Need help please. Can't play any games atm.
bug
ea app functionality
error code
launching
pc
technical issues
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 days ago

Hi there, 

If you're unable to connect to the EA app, please try the steps in this article: Troubleshoot your connection to EA games. Some of our users reported that checking the date and time and adjusting it has fixed the problem for them.

Let us know if you have any further questions,

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,345 PostsLatest Activity: 3 hours ago
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But for some reason every time I try to launch it says offline...check attached image below.  Need help please. Can't play any games atm. ","body@stringLength":"204","rawBody":"

I am online and waiting to play some games. But for some reason every time I try to launch it says offline...check attached image below. 

Need help please. Can't play any games atm.

","kudosSumWeight":0,"postTime":"2025-04-13T10:46:00.101-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message12101104AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-en/52413/1/image_2025-04-13_134535560.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:bug","text":"bug","time":"1969-12-31T23:58:57.645-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:ea app functionality","text":"ea app functionality","time":"2025-01-31T04:47:43.294-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:error code","text":"error code","time":"2025-02-11T05:46:07.587-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:launching","text":"launching","time":"2024-07-16T18:55:59.148-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:pc","text":"pc","time":"2024-07-15T13:50:17.283-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDY","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-12T17:00:02.291-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12101104_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":39},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I am online and waiting to play some games. But for some reason every time I try to launch it says offline...check attached image below. 

Need help please. Can't play any games atm.

"},"Conversation:conversation:12101104":{"__typename":"Conversation","id":"conversation:12101104","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12101104"},"lastPostingActivityTime":"2025-04-14T04:13:23.906-07:00","lastPostTime":"2025-04-14T04:13:23.906-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:12101104":{"__typename":"ModerationData","id":"moderation_data:12101104","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message12101104AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-en/52413/1/image_2025-04-13_134535560.png\"}":{"__typename":"Attachment","id":"attachment:message12101104AttachmentNumber1","filename":"image_2025-04-13_134535560.png","filesize":17740,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-en/52413/1/image_2025-04-13_134535560.png"},"Revision:revision:12101104_1":{"__typename":"Revision","id":"revision:12101104_1","lastEditTime":"2025-04-13T10:46:00.101-07:00"},"ForumReplyMessage:message:12102637":{"__typename":"ForumReplyMessage","id":"message:12102637","conversation":{"__ref":"Conversation:conversation:12101104"},"author":{"__ref":"User:user:36"},"revisionNum":1,"uid":12102637,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"subject":"Re: \"...computer is currently offline.\"","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12102637"},"parent":{"__ref":"ForumTopicMessage:message:12101104"},"body":"

Hi there, 

\n

If you're unable to connect to the EA app, please try the steps in this article: Troubleshoot your connection to EA games. Some of our users reported that checking the date and time and adjusting it has fixed the problem for them.

\n

Let us know if you have any further questions,

","body@stringLength":"427","rawBody":"

Hi there, 

\n

If you're unable to connect to the EA app, please try the steps in this article: Troubleshoot your connection to EA games. Some of our users reported that checking the date and time and adjusting it has fixed the problem for them.

\n

Let us know if you have any further questions,

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