Forum Discussion

Anonymous

4 years ago

2FA (Two-factor authentication) Not Working?

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Player Profile When did...

bug

mac

EA_Barry

Community Manager

4 years ago

@Popa2caps

Check the following link to make sure you have this set up correctly:

https://help.ea.com/en/help/account/ea-login-verification-information/

Thanks.

AMcKinlay21

2 years ago

I'm trying to set up 2-factor authentication for my EA Games account, and despite selecting iPhone as the device type (for the QR code), I get "invalid QR code" when scanning it on my device. Is there a fix for this?