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essiegirl010's avatar
essiegirl010
2 years ago
Solved

[4/13/23] Sims 4 wont download, it says i need to buy it.

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
bug
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  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Hey everyone, 


    This should be fixed now. If you're still having any trouble seeing or launching The Sims 4, please try restarting the EA app and see if that helps. 

    If you're still having trouble after that, give the app recovery a shot. For more info on how to use it check out this article on the EA Help website. 

    Please let me know if you're still running into the same issues after that. Thanks! 

SouthernSpiced's avatar
SouthernSpiced
2 years ago

I'm having the same issue as well but for me it's not just the Sims 4, It's the Sims 3, and Saying that I don't own The Sims Mediaeval either and it got rid of all of my games that I did have attached to this account.

joecat380's avatar
joecat380
2 years ago

Same for me - all my games are gone and it's just showing the download icon.

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