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Same issue here. Originally ran AMR on my Win7 laptop, upgraded it to Win10 and no issues, also runs on my Win10 PC but trying to run the game on my boyfriend's Win11 PC is throwing up the error "There is a problem with your game's setup. Please reinstall the game."
We've tried uninstalling and reinstalling, repairing the download through the EA app, booting via Steam, buying the game on Steam and trying to boot that version, all drivers up to date and my boyfriend has even reimaged Win11 but still no cigar.
Tried the troubleshooting in this thread suggested by Cantiras since Win11 is pretty much a facelift upgrade to Win10 but none of them have worked for me, though they might for others. I've also tried the compatibility workaround from marinaaax3 and that isn't working either. Also tried running through Steam following all these fixes but it throws up driver error 0xc000007b.
I'm at my wit's end with this. We've been trying for months to get the game to launch and even though my boyfriend works in IT software everything he's tried hasn't worked. Our last option is to buy the PS3 version of the game and pray.
I could probably run every Sims game on a smart fridge at this point but we can't get support for AMR? I guess EA really have washed their hands of American McGee in every way. RIP Alice: Asylum.
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