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w1llyb1lly36's avatar
w1llyb1lly36
2 years ago

Alternative to PC Installation of EA App?

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 26.12.23 16:10
Summarize your bug My dad's company IT dept won't allow installation of the EA app on his company laptop. Is there another option for installing the EA app on a phone or tablet? This issue is preventing me from being able to upgrade to a teen account and play Madden 24.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to download and install the EA app on a company PC that limits admin rights.
What happens when the bug occurs? The app is blocked from installing.
What do you expect to see? Huh? Please explain this question.

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See information provided above.

bug
mac
pc

2 Replies

  • 1105Cats's avatar
    1105Cats
    2 years ago
    @w1llyb1lly36
    Games such as Madden 24 ( and apps such as EA ) won't be allowed to download on a COMPANY laptop. This is due to it being owned by a company and it not being for your own personal use. If it's for anyone's personal use it's your dad's! This is why the issue has risen.
    I believe you can download the EA app on a phone ( depending on the model ) but it limits the types of games you can play ( e.g. The Sims 4 is not playable ).
    An easier option would probably be to download Madden Mobile on your phone to play instead. It's very very similar and it's simpler then needing to download the EA app and then potentially finding out that the game you want isn't available for mobile usage.

    Hope this helps xx

    I don't work for EA but Iike to help fellow gamers 🙂
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @1105Cats,

    @1105Cats wrote:
    @w1llyb1lly36
    Games such as Madden 24 ( and apps such as EA ) won't be allowed to download on a COMPANY laptop. This is due to it being owned by a company and it not being for your own personal use. If it's for anyone's personal use it's your dad's! This is why the issue has risen.
    I believe you can download the EA app on a phone ( depending on the model ) but it limits the types of games you can play ( e.g. The Sims 4 is not playable ).
    An easier option would probably be to download Madden Mobile on your phone to play instead. It's very very similar and it's simpler then needing to download the EA app and then potentially finding out that the game you want isn't available for mobile usage.

    Hope this helps xx

    I don't work for EA but Iike to help fellow gamers 🙂

    There is no EA app for any other platform other than Windows (at the moment). There is an EA app for Mac in development, however.

    @w1llyb1lly36, to answer your question: if you can't install the EA app on your Windows device because it is being locked by an Admin account, there is no way to bypass this. I am indeed aware of the issue that arises in that case concerning creating a child (or teen account upgrade), and this feedback has been passed on. In this case, the only workaround I can recommend is trying to install the EA app on a device that isn't 'locked'.

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