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xstrawberrygirl's avatar
xstrawberrygirl
New Rookie
10 days ago
Solved

Can’t Install EA app on Windows 7 – Error INST-21-25006

i cant install the ea app and im getting a error code INST-21-25006, idk what to do please help CM title edit
ea app functionality
error code
installation
pc
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    6 days ago

    Hello, everyone. The EA App now requires a 64 bit PC running Windows 10 or 11. MacOS running Catalina or newer is also supported.

xstrawberrygirl's avatar
xstrawberrygirl
New Rookie
10 days ago

no i don’t have that, i never had problems the whole time but out of nowhere the ea app didn’t start no more and then i tried to uninstall it and now i can’t reinstall it no more 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 days ago

Thanks for checking. Next, try running the install as an administrator. Right click on the install file and choose Run as administrator.

  • xstrawberrygirl's avatar
    xstrawberrygirl
    New Rookie
    10 days ago

    doesn’t work can’t install it no more 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      7 days ago

      Thanks for trying. Next, download and install the latest Microsoft Visual C++ Redistributable here. If that doesn't help, try downloading the EA App again from here and running the installer.

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