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xstrawberrygirl's avatar
xstrawberrygirl
New Rookie
10 days ago
Solved

Can’t Install EA app on Windows 7 – Error INST-21-25006

i cant install the ea app and im getting a error code INST-21-25006, idk what to do please help CM title edit
ea app functionality
error code
installation
pc
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    6 days ago

    Hello, everyone. The EA App now requires a 64 bit PC running Windows 10 or 11. MacOS running Catalina or newer is also supported.

Blayer98's avatar
Blayer98
New Ace
7 days ago

Hello! I’m currently having a similar error on Steam with Mass Effect Andromeda on Steam Deck. I get INST-21-25005. I can launch The Sims 4 just fine on my Steam Deck, no issues with the EA App there. Maybe there’a an issue with EA servers with the app failing to install?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hello. Did you try the suggestions in this thread?

    • Blayer98's avatar
      Blayer98
      New Ace
      6 days ago

      EA_Aljo​ Hi there, I’ve tried them but none of them worked, I still get error code INST-21-25005 or INST-14-1627. 

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