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1881a551d3bcada3's avatar
1881a551d3bcada3
Seasoned Newcomer
2 years ago

Can’t login to EA app using child account

Hi

im trying to login to the EA app on PC using a child account.

I have the EA ID and the password.

when I try to login I get the message “Your credentials are incorrect or have expired. Please try again or reset your password”.

I have reset the password but I then get the same message when trying to sign in using the new password.

Thanks

bug
mac
pc

2 Replies

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  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi all,

    I'm going to close this thread to stop it from being necro'd.

    If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread.

    Thank you.

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