Forum Discussion

kvari1's avatar
kvari1
Newcomer
2 days ago

Canceling Membership Problems

I have a different account where I bought a subscription for EA play and I want to cancel it. I tried canceling but I can't because I don't have access to my email to verify my account. I tried contacting Yahoo but they can't find the account or I just don't remember the email, so I can't even log in to my email. My EA account is connected to my xbox account so that how I was able to log in and still use it. Can anyone that works at EA cancel my membership so I don't get charged?

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    kvari1​ 

    We need an EA Advisor to verify your identity before making any account changes. Please make contact with an EA Help Advisor for assistance with this.

    EA Help

    Thank you. EA_Barry.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 1 hour ago
8,909 Posts