Cannot launch mass effect legendary edition from steam using EA app.
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) n/a
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) since December 2022
Summarize your bug Cannot launch mass effect legendary edition from steam using EA app. When I try to launch it the EA app opens but the launch never occurs and then the app says that it failed to launch. This is launching directly from steam or by clicking on the desktop icon for the game. There is no option for me to launch from the EA app.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to launch mass effect legendary edition from steam.
What happens when the bug occurs? The login window appears blank for several seconds and the game does not launch. Steam does not show the game as running and then the EA app shows the message: "Your game failed to launch An error on our end caused your launch to fail. Try again a little later" The game never starts
What do you expect to see? I expect the game to launch so that I can play it
This issue has been going on for months, every month or two I try to launch again and it never works. I did not encounter this issue with origin but we are no longer able to launch with origin.
EA App was saying that the game is not installed although it was installed via Steam. Was going to give up but then took a look in the registry...Corrected it and restarted the EA App. Afterwards it recognized that the game is installed via Steam and was able to launch the game (works also from the EA App).
So in such case check your registry: HKEY_LOCAL_MACHINE\SOFTWARE\BioWare\Mass Effect Legendary Edition