Community ManagerHeya GiardiniDiMarzo
This error typically indicates a PayPal service error- have you tried using a different payment method instead?
Yes, I tried both Paypal and my prepaid credit card. With the same credit card and the same Paypal I bought several packs in the past, I never had any problems. I will try to wait a little until next week... But I really don't know what's the problem here...
Community ManagerThanks for checking! Here on the forums we wouldn't have access to your billing information to see why this transaction is failing for you, but you can reach out to live support again and have them take a look with you.
To contact live support for more help on this, you can submit a new request here.
I contacted my bank, who will verify my prepaid credit card and why it is not working on the EA app, they said it will take a few days. I will let you know what they tell me in case it might be helpful to some other players.
