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PanStefanek109's avatar
PanStefanek109
3 years ago
Solved

Can`t download games from XBOX game pass

Hello, I have xbox game pass, and I can`t download any EA game. When I press game on xbox app, I`m automatically redirect to EA app. EA app ask for installation folder, then start to ,,prepare sp...
bug
mac
pc
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @PanStefanek109 To check do you have any security or network software that may be causing interference?

PanStefanek109's avatar
PanStefanek109
3 years ago

I don`t think so. I can download every game (other than EA games) from xbox app and games, that are on my EA app (bought before or add for free to EA account). Problem is only with EA games I want to play via xbox game pass.

P.S. I`m sending some logs that might be helpful.

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