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cstnttr's avatar
cstnttr
5 years ago

Cant seem to go online on ea desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Player Profile When did...
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CHOCO-theKBG's avatar
CHOCO-theKBG
4 years ago

@EA_Jason Thanks a bunch for replying but I tried those ways earlier and had even installed a fresh copy of windows along with formatting the drive, but it still the same as before. Only the friendlist can't get online and the games I previously installed says can't connect to EA services. I'm facing this problem anywhere else except for origin and EA desktop.

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago
@CHOCO-theKBG Hmm in that case; is there a chance that you can test this on a different PC and on a different connection?
  • CHOCO-theKBG's avatar
    CHOCO-theKBG
    4 years ago

    @EA_Jason  Thank you for the support..... but I contacted my ISP and they figured it out... Its fixed now 

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Glad to hear it @CHOCO-theKBG, did you open some ports on the router or enable upnp?

    Or was it just the case of rebooting/factory reset the router?

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