Forum Discussion

ozzyoscy's avatar
5 years ago
Solved

Can't uninstall EA Desktop, 'doesn't exist'

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Uninstalling the app (and downloading games)
When did this happen? (dd.mm.yy hh:mm) 02:04:21 15:20
Summarize your bug Cannot uninstall EA Desktop as it doesn't exist, but does exist. (Also games aren't downloading.)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See below
What happens when the bug occurs? See below
What do you expect to see? An uninstall process, or games to download or buttons to be clickable.

I go to 'Add or remove programs' or Control Panel, try to uninstall EA Desktop, but it doesn't exist.

Now it's removed from the list so definitely can't uninstall it now. Also trying to reinstall it doesn't work, as it's already installed and just tells me to launch EA Desktop.

(This is combined with my inability to download any games, so now the whole app is useless and subscription a waste of money.)

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