Forum Discussion
@kayakat The EA App probably won't recognize your existing game installs because their registry entries won't be present. What you can do is tell the App to install those games in their current locations—the App may simply verify the files and finalize the install rather than needing to download the content from scratch. This works for me the majority of the time when I test it, but not always.
Your Sims 4 user files are separate, or at least they should be. (If you've combined the game's program files and the user data, that's a separate matter. Let me know, since this should be untangled as soon as possible.) I take it you've moved Documents to your SSD or used a symbolic link to redirect the game to the folder? Either way, you'll need to repeat that process, and then Sims 4 will recognize your existing content, including the login rewards.
- 12 months ago@puzzlezaddict hi, thank you so much for your reply!
Sorry for any confusion, I installed my game onto my SSD while the save files in the documents folder are in my HDD. I saved those as I need to clean install windows onto my HDD but I don't want to have to redownload/ install Sims 4 if the ea app will recognise it. If I download into the same location as the already present files on the SSD hopefully it should recognise it? My worry is it will just try to download the Sims 4 again. Very frustrating and confusing!!- puzzlezaddict12 months agoHero+
@kayakat The EA App should recognize the data already present and simply verify the install. Sometimes it does simply do that. Other times it downloads everything all over again. I haven't tested in a few months, but I can tell you this was highly unreliable when I was last experimenting—the App even verified some expansion packs while reinstalling others, when they were originally all installed together.
As a side note, is there a reason you're reinstalling Windows on an HDD rather than your SSD? Windows will be much more responsive running from an SSD, to the extent that it's like having a whole new computer. If you don't want to erase the SSD, you could instead partition it, leaving only enough space for Windows itself and the page file, plus room for updates; and redirecting user folders (Documents, Photos, Downloads, etc.) to the other side of the partition or to your HDD. 80 GB should be enough as long as you really do move everything else, or 100 GB to give yourself a larger margin of error.
About EA app Technical Issues & Bugs
Recent Discussions
- 5 hours ago
- 7 hours ago
- 7 hours ago
- 7 hours ago