Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 2023-03-16
Summarize your bug Been waiting to install Growing Together, but when I just Tried I got a Download Failed. When I clicked Help I was told to clear cache, but after doing that I can no longer log in to the servers. Just like it was when you released the Infant Patch. So I tried and tried until I got in, now I'm met with an empty Library again!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to install Growing Together
What happens when the bug occurs? Been waiting to install Growing Together, but when I just Tried I got a Download Failed. When I clicked Help I was told to clear cache, but after doing that I can no longer log in to the servers. Just like it was when you released the Infant Patch. So I tried and tried until I got in, now I'm met with an empty Library again!
What do you expect to see? An installed game and a full Library.
Been waiting to install Growing Together, but when I just Tried I got a Download Failed. When I clicked Help I was told to clear cache, but after doing that I can no longer log in to the servers. Just like it was when you released the Infant Patch. So I tried and tried until I got in, now I'm met with an empty Library again!
