Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) 1Which client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 08.02.23 11:00Summarize your bug After forcing the install of the EA app, my games will no longer runHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Just use your software What happens when the bug occurs? Nothing, that's the problem.What do you expect to see? a faster response to this issue.I just want to play one game, now I cannot. please tell me how to re-install the game (dragon Age Inquisition) so I can run the game without your stupid EA app. thanks

Still does not work for me. This was not an issue before being forced to install the EA app, so this is NOT an issue with my computer, it is NOT an issue with my install. this is 100% an issue with the EA app so EA needs to fix it. In the world of electronics, components are required by the FCC to not cause interference with other electronic devices. There should be a similar Protocall in place for software. Software should not cause interference with other software.

@holger1405I don't actually know what the rep did. I told him my problems and the solutions I'd tried. He had me reinstall Origin, which of course didn't work. I told him I couldn't open the app or uninstall it and he told me to delete the files manually, which I didn't think would work but tried anyway since it worked for Coryachi. He put me on hold for ten minutes and then came back and said he was pushing the problem up the chain.EDIT: A tool on the uninstall post worked! Thank you so much! And with a clean install, I was finally able to open DAI. Sweet, sweet game screen, I thought I'd never see you again 🙌

I also can't get DAI to launch - this has been a problem since last week. I tried reinstalling Origin, reinstalling the EA app, repairing the game, launching with mods, launching without mods, changing administrator privileges/compatibility - nothing works. It crashes every single time. So frustrating.

Here's my DxDiag. Remarkably, absolutely nothing about my computer changed between being able to play the game last week and not being able to play the game except being forced to install the EA App. 🤔

@holger1405 There's absolutely no way that my computer is below the minimum requirements because I've been running DAI on this computer for years with absolutely no problems before this app update. And, as I said, I have tried to run the game probably 100 times directly from the EA app without using FrostyMod. It will not open at all. I appreciate that you're trying to help, but I think the EA app is the problem, since it is the ONLY thing that changed between last week when the game ran perfectly and this week when it won't open.I will try FrostyFix.

DAI will not launch | EA Forums

35 Replies

leiascully42
3 years ago
@holger1405I don't actually know what the rep did. I told him my problems and the solutions I'd tried. He had me reinstall Origin, which of course didn't work. I told him I couldn't open the app or uninstall it and he told me to delete the files manually, which I didn't think would work but tried anyway since it worked for Coryachi. He put me on hold for ten minutes and then came back and said he was pushing the problem up the chain.
EDIT: A tool on the uninstall post worked! Thank you so much! And with a clean install, I was finally able to open DAI. Sweet, sweet game screen, I thought I'd never see you again 🙌
JassperK
Seasoned Rookie
3 years ago
Still does not work for me. This was not an issue before being forced to install the EA app, so this is NOT an issue with my computer, it is NOT an issue with my install. this is 100% an issue with the EA app so EA needs to fix it.
In the world of electronics, components are required by the FCC to not cause interference with other electronic devices. There should be a similar Protocall in place for software. Software should not cause interference with other software.
alendrex
Seasoned Newcomer
3 years ago
i'm having the same issue and i've tried absolutely everything i can think of to fix it, as well as every suggestion i've found on various forums. still no go. this is incredibly frustrating.
leiascully42
3 years ago
@alendrex What finally worked for me was forcing the uninstall of the auto-update and then doing a clean install from the file that has msi in the name of it. I don't know why it worked, but that's what worked for me.
holger1405
Hero+
3 years ago
@leiascully42

Good to hear! Have fun gaming.

@JassperK

There is no doubt that EA app is part of the problem, but if you don't troubleshot your system you might wait a very long time for a solution.
EA can't access your system and fix the incompatibility, and whether they can apply a fix in the app is unknown.

Please preform a clean boot and test the Game in clean boot mode.

Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.

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DAI will not launch

35 Replies

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