Forum Discussion

catpurrcat's avatar
4 years ago

Dead Space PC wont install at 100%

Concerning dead space for Xbox game pass for PC, which forces EA beta client to open.


installation reaches 100%, and then I get the following message.

”The installation failed. The final stages of installation didn’t go as planned. Please try again.“

I have reinstalled the app for EA, cleared the cache, tried different install folders, still doesn’t work. Always same error at 100%.

16 Replies

  • catpurrcat's avatar
    catpurrcat
    4 years ago

    @desertcat13 wrote:
    It definitely used to be supported. I downloaded Dead Space several months ago using EA Desktop and it installed and ran just fine. But yesterday I tried to redownload it and now I'm also getting the "The final stages of installation didn’t go as planned" error message. The game downloads all the way to 100% and then fails to finalize the install. 

    Thanks for posting this important data point, that it used to work before and does not now. I hope this gets fixed soon. Dead Space is a fantastic game.

  • I actually installed it yesterday, and it started up and ran fine until I ran into an invisible wall glitch shortly into the first chapter. I uninstalled this morning to try to fix the glitch, deleted the old files, and now I'm getting this same error when trying to redownload. No matter where I try to install or anything.

  • catpurrcat's avatar
    catpurrcat
    4 years ago

    @MattyIceRTR wrote:

    I actually installed it yesterday, and it started up and ran fine until I ran into an invisible wall glitch shortly into the first chapter. I uninstalled this morning to try to fix the glitch, deleted the old files, and now I'm getting this same error when trying to redownload. No matter where I try to install or anything.


    That’s really strange how the download worked for you yesterday but not today.  

    Anyone from EA can comment on ETA for a fix?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @catpurrcat Sharing this with the team, as mentioned earlier this might be an issue with the Beta version of the app. However, if a game is visible on the client ( can see it in the store or your collection) the intent is to be able to download it. 

    I would keep an eye for any updates or changes listed on the team's Trello board if the information is shared on this. I also did see callouts about deleting installed folders and trying again that seem to have worked for others in this thread. 

  • AshaVi2's avatar
    AshaVi2
    4 years ago
    @catpurrcat Dunno, but it works today for me finally, didn't even have to delete the old files. Seems like someone had forgotten some 0s and 1s
  • @AshaVi2 It works for me today as well. I also still had the game files downloaded from before. The install was able to finalize now and the game launches correctly.

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